Privacy Policy

We may collect personal information you provide directly, such as your name, phone number, and email address, when you:

• Request project estimates or service information
• Communicate with our team by phone, email, or text message

We use your information to:

• Respond to inquiries and provide restoration-related services
• Send project updates, scheduling notices, or promotional offers by text message (only if you have given explicit consent)
• Maintain and improve our website and customer experience

By providing your mobile number and agreeing to receive text messages, you consent to receive SMS communications from Ekwall Restoration regarding project updates, customer care, and promotional offers. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance.

No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. Data may only be shared with vendors who help us deliver our messaging services and are bound by confidentiality obligations.

We implement reasonable administrative, technical, and physical safeguards to protect your information.

You may opt out of text messages at any time by replying STOP. You may also request that we delete your personal data by contacting us at shane [at] ekwallrestoration [dot] com.

If you have questions about this policy, contact: